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Privacy Policy

Hong Kong Dental Multidisciplinary & Implant Centre (“Centre”) is concerned to ensure that all personal data submitted through this website are handled in accordance with the Personal Data (Privacy) Ordinance (Cap. 486)) (“PDPO”), the Data Privacy Principles and related applicable laws in Hong Kong (collectively, Hong Kong privacy laws).


Please read this Privacy Policy carefully. If you do not agree with our policies and practices, you should not access or use our website, or acquire our services. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of Centre’s website or services after we make changes shall constitute your acceptance of those changes, so please check this Privacy Policy periodically for updates.


Centre will record visits to this website without collecting any personally identifiable information of users. Such general statistics are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help us improve this website.


For different purposes and at different times you may be invited to provide personal data to Centre through this website on a voluntary basis. Personal information may include but not limited to name, telephone number, mailing address or e-mail address. Centre will specify the collection purpose and intended usage of your data when Centre invites you to provide such information and advise you how you may request access to or correction of the personal data provided.


Unless permitted or required by law, Centre will not disclose your personal data to any third parties without your prior consent.


Purpose of Collection

The personal data are provided by patients and clients with whom the Centre interacts in the delivery of services, and other related activities. The personal data provided will be used by Centre for validation of authenticity of identity for the following purposes:

    1. Proof of eligibility;

    2. Providing services including but not limited to clinical service, dental laboratory service, appointment arrangement and notification and client relation matters;

    3. Record of examination / investigation / treatment for continuation of care or reference by other medical professionals;

    4. Consent for particular treatments;

    5. Tracking of payment;

    6. Suspected outbreak investigation;

    7. Tracing defaulters for follow up / treatment;

    8. Record of enrolment / management;

    9. For preparing statistics and accounting reports, carrying out research; and

    10. Audit purpose.


The provision of personal data is voluntary. If you do not provide sufficient information, we may not be able to prove your identity and cannot provide service / assistance to you.


Access to Personal Data

You have a right of access and correction with respect to personal data as provided for in sections 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. Your right of access includes the right to obtain a copy of your personal data. A fee may be imposed for complying with a data access request.


Disclosure of Personal Information

We do not share, sell, or otherwise disclose your personal information for purposes other than those outlined in this Privacy Policy.


We may disclose your personal information to certain third parties, including:

  1. your licensed health dental provider or orthodontist, as identified to us and where you have consented to the disclosure of your information to this licensed provider;

  2. our third-party service providers, suppliers, subcontractors, and business associates who we use to support our business. These third parties have agreed to confidentiality restrictions and to use any personal information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us and in accordance with applicable laws. These include IT service providers who help manage our IT and back-office systems including the hosting and storage of personal information; and

  3. to our professional advisors and consultants, including our lawyers and insurers to manage risks and legal claims.


We disclose your personal information in the manner set out above only in compliance with applicable privacy laws, including under Hong Kong privacy laws:

  1. to provide the services you have requested us to provide (primary purpose) and for any other related purpose which you would reasonably expect us to use or disclose your personal information, or, in the case of your health information, directly related to the provision of our Services to you; this may include disclosure to credit and fraud prevention agencies for the purposes of fraud protection and credit risk reduction;

  2. to government agencies and bodies to comply with our legal obligations and to enforce our legal rights and obligations;

  3. to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and

  4. to enforce or apply our Terms of Use, our Application’s End User License Agreement, and other agreements, including for billing and collection purposes.


Otherwise, we will collect your prior written consent. We may disclose without restriction any fully aggregated or anonymized information about any of our users which does not identify you or any individual user.



You may contact us through the contact information below. If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy, have any requests related to your personal information, or otherwise need to contact us, you may do so at:


Address: Room 1304, Kowloon Building, 555 Nathan Road, Yau Ma Tei


Tel.: +852 2814 0222


Last update: 13 May 2021

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